Privacy Policy

Introduction

Welcome to 7zebd, Bangladesh's trusted online gaming platform offering cricket betting, live casino, slots, crash games, and more. This Privacy Policy explains in plain language how 7zebd collects, uses, stores, shares, and protects the personal information you provide when you access or use our website at https://7zebd.pro and all related services. By continuing to use 7zebd, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

7zebd is committed to handling your personal data responsibly and transparently. We respect the privacy of every player in Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh — and we apply rigorous security standards to ensure your information is never misused. This policy applies to all users of the 7zebd platform regardless of location within Bangladesh.

Information We Collect

7zebd collects personal information that you voluntarily provide during registration, account verification, deposits, withdrawals, and support interactions. The categories of information we may collect include:

• Identity information: full name, date of birth, national ID or passport details for KYC verification.
• Contact details: email address, phone number, and residential address within Bangladesh.
• Financial information: mobile banking numbers (bKash, Nagad, Rocket, Upay), transaction history, deposit and withdrawal records.
• Technical data: IP address, device type, operating system, browser type, and session activity logs collected automatically when you access the platform.
• Gameplay data: game history, bet amounts, win and loss records, and session duration for responsible gaming compliance.

We do not collect sensitive personal data such as religious beliefs, political opinions, or biometric data beyond what is strictly necessary for KYC and responsible gaming verification.

How We Use Your Information

7zebd uses the personal information we collect solely for legitimate purposes directly related to providing and improving our gaming services. Specifically, we use your data to:

• Create, verify, and maintain your 7zebd account and ensure accurate player identity records.
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard swiftly and accurately.
• Deliver customer support, respond to queries and complaints, and resolve disputes in a timely manner.
• Enforce responsible gaming policies, including age verification (21+ only), self-exclusion requests, and deposit limit monitoring.
• Detect and prevent fraud, money laundering, account takeovers, and any other illegal or unauthorised activity on the platform.
• Send service notifications, security alerts, and — where you have opted in — promotional updates about bonuses, tournaments, and new games on 7zebd.

Payment Data and Financial Information

7zebd processes all financial transactions through encrypted, industry-standard payment gateways. When you use bKash, Nagad, Rocket, or Upay to fund your account or request a withdrawal, the transaction details are handled under strict security protocols. We do not store full bKash or Nagad account credentials on our servers in plain text; such data is tokenised or encrypted at rest.

For card payments via Visa or Mastercard, 7zebd complies with PCI-DSS standards. Full card numbers are never stored on our systems. Transaction records are retained for a minimum period as required for financial audit and dispute resolution purposes.

Cookies and Tracking Technologies

7zebd uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help us recognise you on return visits and maintain session continuity. The types of cookies we use include:

• Essential cookies: required for core platform functionality such as login sessions, bet placement, and account balance display.
• Analytics cookies: help us understand how players navigate the site so we can improve game selection, page layout, and payment flow.
• Preference cookies: remember your language selection, notification settings, and display preferences across sessions.

You may manage or disable non-essential cookies through your browser settings. Disabling essential cookies may affect the functionality of 7zebd and prevent you from accessing certain features such as placing bets or processing withdrawals.

Data Sharing and Disclosure

7zebd does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We may share your data with trusted third parties only in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard gateways receive only the minimum transaction data required to complete your payment.
• Identity verification providers: KYC partners receive identity documents solely to verify player age and eligibility in compliance with responsible gaming standards.
• Technology and infrastructure partners: hosting providers and analytics platforms who process data on our behalf under strict data processing agreements and are obligated to keep your data confidential.
• Legal and regulatory bodies: when required by applicable law, court order, or lawful government request, we may disclose the minimum necessary information to comply with legal obligations.

In all cases of data sharing with third parties, 7zebd ensures that appropriate contractual safeguards are in place to protect your personal information in accordance with this Privacy Policy.

Data Retention

7zebd retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil our legal, financial, and regulatory obligations. Specifically, transaction records and KYC documents may be retained for up to five (5) years following account closure to satisfy financial record-keeping requirements.

When your data is no longer required for any of the above purposes, 7zebd will securely delete or anonymise it so that it can no longer be associated with your identity.

Your Rights

As a 7zebd player, you have rights in relation to the personal data we hold about you. You may exercise any of the following rights by contacting our support team at [email protected]:

• Right of access: request a copy of the personal data we hold about you and the purposes for which it is being processed.
• Right to rectification: request that we correct any inaccurate or incomplete personal data without undue delay.
• Right to erasure: in certain circumstances, request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
• Right to withdraw consent: where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to data portability: request a structured, machine-readable copy of the data you provided to us, where technically feasible.

We will respond to all valid data rights requests within a reasonable timeframe. In some cases, such as legal holds or active fraud investigations, we may be legally required to retain certain data even following a deletion request; in such cases we will explain the reason for any delay or refusal.

Security of Your Data

7zebd employs SSL encryption across the entire platform to protect data transmitted between your device and our servers. All stored personal data is encrypted at rest. Our infrastructure undergoes regular security reviews, and access to sensitive player data is strictly limited to authorised personnel on a need-to-know basis.

Despite these measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 7zebd account credentials and for promptly reporting any unauthorised account access to our support team. If you suspect a security breach, please contact us immediately at [email protected].

Third-Party Services and Links

7zebd integrates third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to deliver our game catalogue. These providers operate under their own privacy policies and data processing agreements. While 7zebd requires all game providers to maintain rigorous data security standards, we are not responsible for the independent privacy practices of these providers.

7zebd does not link to external websites. Any reference to third-party payment brands (bKash, Nagad, Rocket, Upay, Visa, Mastercard) is for informational purposes only. We recommend you review the privacy policies of any third-party services you use independently.

Protection of Minors

7zebd is strictly an adult-only platform. Our services are intended exclusively for persons aged 21 years or older. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has accessed 7zebd or provided personal information without your consent, please contact us immediately at [email protected] so we can take appropriate action, including deletion of the relevant data and closure of the account.

Changes to This Privacy Policy

7zebd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, technology, legal requirements, or business operations. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or platform notification.

Your continued use of 7zebd following the posting of any revised Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how 7zebd protects your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7zebd handles your personal data, please reach out to our support team. We aim to respond to all privacy-related enquiries within 5 business days.

[email protected]