Responsible Gaming at 7zebd

7zebd is strictly an adults-only platform. You must be 21 years of age or older to register and play on 7zebd. We verify player age during account creation and reserve the right to request identity documents at any time.

If you are under 21 years old, please leave this site immediately. It is also your responsibility to ensure that no minors can access your account, your device, or any gambling-related material on your screen.

Our Commitment to You

7zebd is committed to providing a safe and transparent gaming environment for players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, and beyond. Our responsible gaming framework is built on the principle that every player deserves full control over their activity on our platform.

We provide practical, easy-to-use tools that let you set deposit limits, activate cooling-off periods, or permanently exclude yourself from gaming at any time. These are not obstacles — they are features we are proud of, because they reflect our genuine concern for your wellbeing.

Our customer support team is available around the clock, every day of the year, to assist any player who has concerns about their gambling habits. You can reach us via the contact details in the footer of this page. We respond promptly and treat all such conversations with the strictest confidence.

Recognizing Problem Gambling

Problem gambling can develop gradually and is not always obvious. The following signs may indicate that gambling is no longer recreational and may need professional attention:

• Spending more time or money on gambling than you originally intended
• Chasing losses — continuing to play to recover money you have already lost
• Gambling affecting your relationships, work, studies, or daily routines
• Hiding gambling activity from family members or close friends
• Borrowing money or selling possessions specifically to fund gambling
• Feeling anxious, irritable, or restless when not gambling

If any of these signs feel familiar, please use our self-exclusion or time-out tools immediately, and consider speaking with a professional counsellor. You are not alone, and help is available.

Deposit Limits Explained

7zebd allows every registered player to set a personal deposit limit covering daily, weekly, or monthly periods. Once you set a limit, any deposit attempt that would exceed it is automatically declined. This gives you full budgetary control without relying on willpower alone. You can reduce your limit at any time and the new lower limit applies instantly. Increasing a limit requires a mandatory 24-hour cooling-off period before it takes effect — this deliberate friction protects you from impulsive decisions.

To set or amend your deposit limit, log in to your 7zebd account and navigate to the Responsible Gaming section in your account settings. Our support team can also assist you in setting these limits if you prefer to do it directly via live chat or email.

Self-Exclusion Program

Self-exclusion is the most powerful tool available to players who feel they need a definitive break from gambling. When you activate self-exclusion on 7zebd, your account is closed immediately, all promotional communications are halted, and you are blocked from creating new accounts for the duration of the exclusion period. The minimum exclusion period is 6 months, and you can choose longer durations including permanent self-exclusion.

To initiate self-exclusion, contact our support team directly via email at the address shown in the footer. We will process your request within 24 hours. Any remaining balance in your account will be paid out to your registered bKash, Nagad, or Rocket wallet after the exclusion is confirmed. We take this commitment seriously — no marketing materials will be sent to a self-excluded player.

Time-Out Feature

A time-out is a temporary suspension of your account, designed for players who feel they need a short break without committing to full self-exclusion. Time-out durations available on 7zebd range from 24 hours to 6 weeks. During the time-out, your account is locked, no deposits can be processed, and no bets can be placed. Your account balance, transaction history, and personal data are fully preserved and will be accessible again after the time-out ends.

To activate a time-out, log in to your account and go to the Responsible Gaming settings page, or contact support directly. The time-out takes effect immediately upon request and cannot be cancelled before the selected period expires. This is intentional — the purpose of a time-out is to give you genuine distance from the platform.

Protection of Minors

7zebd is absolutely prohibited for anyone under the age of 21. We take the protection of minors extremely seriously and implement strict age verification processes during registration. We also encourage parents and guardians to use parental control software on any shared or family devices to prevent minors from accessing gambling websites. Examples of parental control tools available in Bangladesh include those built into Android and iOS devices, as well as browser-level content filtering on Chrome and Firefox.

If you discover or suspect that a minor has accessed 7zebd using your account or device, please contact our support team immediately. We will investigate the situation and take appropriate action, including voiding any bets placed by a minor and returning deposited funds where applicable.

Getting Help

If you or someone you know is struggling with problem gambling, please seek help. You do not have to face this alone. The following forms of support are available:

• Contact the 7zebd support team 24/7 via email — the address is in the footer. We can activate your time-out or self-exclusion immediately.
• Talk to a trusted friend or family member about how gambling is making you feel. Sharing the issue is often the first and most important step toward recovery.
• Seek professional counselling. Trained psychologists and counsellors in Dhaka, Chittagong, Rajshahi, and other major cities in Bangladesh can provide dedicated support for gambling-related concerns.

Remember: asking for help is a sign of strength, not weakness. 7zebd is here to support you, and we take your wellbeing as seriously as your enjoyment of our games.